Privacy Policy

• Personal identification
  • Name, ID (E-mail), Password, Country, Mobile phone number, Date of birth
• Contact and notification for providing services and processing customer claims
  • Name, ID (E-mail), Mobile phone number
• Product purchase and shipping
  • Purchase information (Country, Name, ID (E-mail), Mobile phone number), Shipping information (Country, Name, ID (E-mail), mobile phone number, address), PayPal: Credit card information, Bank account information, Payment history and other similar information, payment password (consolidated)
• Notification for events and new services, marketing (including customized marketing), delivery of event gifts
  • Name, ID (E-mail), Mobile Phone number, address, Date of Birth, Gender, Cookies, ADID, IDFA
• Account refund
  • Information for the bank account to receive the refund (bank name, account number, account holder name)
• Prevention of fraudulent use, prevention of unauthorized use, preservation of record for dispute resolution, customer dispute resolution and other customer services, etc. 
  • Service usage history, IP address, cookies, date of visit, abnormal usage record, device information (OS version, unique device identifier), content of customer service
• Furthermore
  • We use your information for administrative and business purposes (particularly to contact you and process orders you place on your website), to improve our business and website, to fulfil our contractual obligations, to advertise our goods and services, to analyze your use of our website, and in connection with our legal rights and obligations.
  • We only use your information to third parties to the extent necessary to run our business, to our service providers, and to fulfil any contracts we enter with you, and where required by law or to enforce our legal rights.
  • We do not sell your information to third parties (other than in the course of a business sale or purchase or similar event).

2. How long we retain your information

For no longer than necessary, taking into account any legal obligations we have (e.g. to maintain records for tax purposes), any other legal basis we have for using your information (e.g. your consent, performance of a contract with you or our legitimate interests as a business).

• The information retained according to the Company’s internal policies is as follow
  • To prevent loss due to abnormal membership termination: 5 days after membership termination request.
  • To prevent unlawful or unfair economic gain such as receiving discount coupons or event benefits through repeated terminations and such other methods, and to prevent other unlawful or unauthorized acts such as identity theft: Name, ID (E-mail) and related information for 6 months after membership termination.

The information retained pursuant to the applicable laws is as follows.

• Protection of Communications Secrets Act
  • (Purpose) Provided when requested by law enforcement authority with a warrant
  • (Collected Items) Log information, IP, etc.
  • (Duration of Retention) 3 months
• Act on the Consumer Protection in Electronic Commerce, Etc.
  • (Purpose) Records pertaining to customer claims or dispute resolution
  • (Collected Items) Customer identification information, dispute processing records, etc.
  • (Duration of Retention) 3 years
  • (Purpose) Records pertaining to fee payments and supply of goods, etc. / Records pertaining to contracts or offer revocation, etc.
  • (Collected Items) Customer identification information, contract/ offer revocation records, etc.
  • (Duration of Retention) 5 years
• Framework Act on National Taxes
  • (Purpose) Calculation of period for excluding levy of national tax
  • (Duration of Retention) 10 years
  • (Purpose) Calculation of expiration date of the right to collect national tax, etc.
  • (Collected Items) Tax base and tax amount reporting materials, etc.
  • (Duration of Retention) 5 years

 3. How we secure your information

• Using appropriate technical and organizational measures such as storing your information on secure servers, encrypting transfers of data to or from our servers using Secure Sockets layer (SSL) technology, encrypting payments you make on or via our website using Secure Sockets Layer (SSL) technology, only granting access to your information where necessary and by only trusted individuals that have been trained and briefed on appropriate handling of personal information.

4. How we procedure and method of destruction of your personal information

Generally, personal information of User is destroyed without delay when the purpose of the personal information is fulfilled. However, the information of User who has no record of using the service for 1 year or longer is converted into inactive account pursuant to “personal information validity period policy” under the “Act on Promotional of Information and Communications Network Utilization and Information Protection, etc.”

• Destruction procedure
  • Personal information of User is transferred to a separate database after the purpose has been fulfilled, retained for a certain period according to the internal policies and other grounds under the applicable laws (refer to the retention and usage period) and destroyed thereafter.
  • Personal information transferred to the separate database is not used for any other purpose except needed under the applicable laws, and access by anyone other than the manager is strictly limited.
  • You will be notified of the account conversion schedule through the registered email address at least thirty (30) days before the account is converted into inactive account, and if you do not want your want your account to be converted into inactive account, you can continue to use the services regularly by logging into your account following the instruction email.
  • The information of the User whose account has been converted into inactive account is segregated and stored in a separate database and managed securely, and you may start using the services regularly at any time by logging in and going through simple reactivation procedure.
• Destruction method
  • Personal information stored in the form of electronic file is deleted irrecoverably in a secure manner.
  • Personal information printed on paper is destroyed by shredding.